"I worked with Melissa at a public library, where she
specialized in instructing staff on technology and a wide range of topics. She
was regularly turned to for one-to-one training and assistance for both staff
members and library patrons. While Melissa is an early adopter of new
technology, she is not interested in "shiny new gadgets," but rather
is focused on how technology can help people accomplish the things they want to
do.
"She is an expert at finding out the ins and outs of how
things work and has a passion for sharing that knowledge with others. Melissa
is patient and empathetic and works well with everyone from complete beginners
to experienced users trying something new. She is always open to questions and
able to provide complete, yet understandable, responses."
John Larson
Information Technology Librarian
St. Paul Public Library
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